Our Gold Standard Services

Our team of caregivers are highly trained and experienced in providing compassionate care to our clients. We prioritize the physical, emotional, and mental well-being of our clients.

At Serene Homecare Services, we understand that each client has unique needs and preferences. That's why we create personalised care plans that are tailored to meet the specific needs of each client.

We are available 24/7 to provide support and care to our clients. Whether it's a medical emergency or just a friendly chat, our amazing team are always just a phone call away.

We are committed to providing professional and reliable home health care services. Our team of caregivers are trained, reliable, and undergo regular training to ensure the highest quality of care.

We believe that everyone should have access to high-quality home health care services. That's why we offer affordable care options that are designed to meet the needs and budgets of our clients.

We are proud to have received numerous positive reviews and testimonials from our clients and their families. We strive to provide the best possible care and support to our clients, and their feedback is a testament to our commitment.

We understand that each client has unique needs. That's why we offer flexible care options tailored to your specific requirements. For those who desire companionship, reassurance, and a helping hand around the house, our caregivers provide short visits that offer comfort and support. Alternatively, we also offer more intensive support packages, available on either a live-in or live-out basis, for those who require additional assistance. Our dedicated team will conduct an initial assessment to determine the level of care that best suits your individual needs.

 With our overnight care service, caregivers will arrive in the evening to assist with bedtime routines and remain available throughout the night to promptly address any client needs. Rest easy knowing that our caregivers are there to provide peace of mind and support during the night-time hours.

We understand the importance of maintaining the bond and comfort of couples who require care. That's why we offer a special reduced rate for couples. When a separate care plan is created and implemented for two residents, the fees for the second client are set at just 50% of the cost of service for the first client. We believe in providing affordable and flexible options, ensuring that both individuals receive the exceptional care they deserve while remaining together. Rest assured that our caregivers will deliver personalized and attentive support, tailored to the unique needs of each client, while honouring the special connection shared between couples.  

• Companionship and socializing.
• Preparing meals and support with eating.
• Shopping, collecting pensions medications and similar chores.
• Washing, bathing, dressing and undressing.
• Supporting and promoting continence care.
• Light household cleaning.
• Assisting with washing, ironing, laundry and linen.
• Going on outings and assisting with community-based activities.

When the everyday activities become challenging to manage on our own, the support of our family and loved ones becomes invaluable. At Serene Home Care Services, we understand this need for support, which is why we provide the assistance required to carry on with dignity, delivering the same love and care that a family member would provide. Our commitment to compassionate care extends beyond regular hours through our on-call service.

At Serene Home Care, our focus is not only on supporting clients with dementia, but also on supporting their families. We recognize the inherent challenges in caring for a family member with dementia, and that's why we strive to offer a comprehensive care package that employs a proactive, creative, and innovative approach to meeting our clients' needs. We deeply understand the impact that dementia can have on individuals and their loved ones.

Our caregivers, who possess experience in dementia care, are trained to cater to various levels of needs. They approach their role with sensitivity, kindness, and respect, recognizing that their focus should be on the person rather than just the symptoms of the illness. We understand that individuals with dementia may experience anxiety, stress, and fear as their mental abilities decline. They may feel frustrated and upset by their increasing clumsiness and memory lapses. Our caregivers work diligently to create a daily routine in a relaxed environment, where individuals are encouraged rather than criticized, fostering a sense of security.

Engaging individuals with dementia in everyday tasks, hobbies, and reminiscing about good memories can promote interaction and help preserve their self-confidence. As the illness progresses, these tasks may become more challenging for them to manage independently, requiring additional support.

Serene Home Care specializes in delivering dementia care services tailored to meet the unique needs of our most vulnerable clients, allowing them to continue living safely and independently at home. We are dedicated to providing the highest quality of care to ensure the well-being and comfort of our clients and their families.

Our hospice team provides compassionate end-of-life care, including pain management, emotional support, and spiritual care.

At Serene Homecare Services, we understand that these moments in someone's life are incredibly precious, and ensuring the comfort and well-being of your loved one is of utmost importance. While most individuals prefer to remain at home during this stage, the emotional challenges, fears, and practicalities of providing care can be overwhelming and stressful.

With this understanding, we have established a dedicated palliative support service that extends not only to our clients but also to their loved ones. Our palliative care services prioritize dignity, compassion, and respect as absolute priorities in everything we do.

We offer you the support of a dedicated Carer who is specially trained to provide a comforting presence during this emotional time. They possess the specialist skills and knowledge necessary to handle all situations that may arise. Please feel free to reach out to us to discuss your concerns and receive further advice.

Our goal is to provide comprehensive palliative care that supports the physical, emotional, and psychological well-being of both the individual receiving care and their loved ones. You can rely on our team to offer the compassionate support and guidance you need during this challenging journey.

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• Expertly trained and dedicated carer
• More than just specific care, we provide appropriate emotional support
• We work closely with the whole family
• Special focus to ensure your loved one is as comfortable and pain-free as possible

Serene Homecare is dedicated to developing a comprehensive goals-based assessment that prioritizes recovery and overall well-being, with a particular emphasis on the discharge planning phase.

We understand that transitioning back home from the hospital can be a distressing experience. That's why Serene Home Care takes special care to ensure that this transition occurs as smoothly and seamlessly as possible. We prioritize your needs and requirements by conducting thorough reviews, guaranteeing a safe discharge process, and coordinating with all involved parties to have the necessary care in place as soon as you arrive home. Our goal is to provide you with peace of mind and ensure a seamless transition to your home environment.

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This helps us keep re-admissions to hospitals low and enables a timely and safe recovery process for our clients.

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Our Reablement Service includes:

• Support to return home through comprehensive assessment.
• Flexible care plan to suit your pace of recovery.
• Tailored support to aid your recovery.
• Home preparation, including equipment checks.
• Leading on creating effecting liaison with NHS Bodies & Local Authorities.
• Keeping family members and key contacts updated where required.
• Arrangement of additional services where required (e.g. Physio/OT).
• High frequency of need & goal reviews.
• Serene Home Care additional specialist options as required (e.g. Dementia/End of Life).

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Our Experts are also trained in caring for complex care needs such as PEG feeding, Catheter Care, Stroke care, Diabetes and other complex care needs.

Our transitional care programme helps patients transition from hospital to home, with a focus on medication management and follow-up care. Our expert team liaise with the multidisciplinary staff to ensure they provide the best care possible you you or your loved one can recover quick. With excellent monitoring processes put in place, our transitional care service is the best for you or your family. 

 What are the functions of respite services?

Respite care means taking a break from caring, while the person you care for is looked after by someone else. It lets you take time out to look after yourself and helps stop you becoming exhausted and run down. 

You want to know your parent or family are in kind hands. 

Our respite care services offer temporary relief for family caregivers, allowing them to take a break and recharge, treating your parent or family with the upmost respect, patience and understanding so you can rest assured they are great hands. 

At Serene Home Care, we truly believe that with the right care, there really is no better place than living at home. Our goal is to facilitate our clients to remain in their own homes with dignity, confidence and control over their own lives.

Serene Home Care specialised Live-in Care service provides 24-hour reassuring support in the comfort of your own home.  

You or your loved one will always feel safe knowing that there is someone you can rely on should there be a need in the middle of the night or anytime of the day. Our Live-in carers will always be by your side providing constant support which will encourage greater independence and a better quality of life. This makes an incredible difference to our clients lives and often means the difference between staying at home and being placed into residential settings. Research also shows that falls are drastically reduced as are hospital admissions! 

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What our Live-in care services includes:

• Companionship and socialising.  
• Assisting with outings, community-based activity and appointments.  
• Social care support and encouragement.  
• Preparing meals and support with eating.  
• Providing prompts, reminders and administration of medication.  
• Personal care and assistance including washing, bathing and dressing.  
• Supporting and promoting continence care. 
• Laundry, shopping and light housework.  
• Making appointments, maintaining records, keeping diaries.  
• Peace of mind for family and friends. 
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Our team of care experts use a variety of matchmaking techniques and go to great lengths to ensure that each fully trained Serene Home Care support worker will fit in with our client’s home life, needs and situation.

All our experts are appropriately trained, experienced and are recruited through a rigorous process to meet your requirements. 

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Our clients needs and requirements vary therefore we at Serene Home Care, are committed to assist with any questions about live in care you may have. We will work through regulations and costs with you and carefully match your individual requirements. 

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For our clients who live with another person, we are able to provide a package that caters to couples, allowing you to remain together for a small additional fee. Costs are reduced as well as ensuring they remain at home with their loved one.