Privacy Policy

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Thank you for visiting www.serenehomecareservices.co.uk

We are committed to respecting your right to privacy and will protect it when you visit our website.

This privacy policy explains our online information practices only, including how we collect and use your personal information. It covers information collected on this website only. It does not apply to other sites you reach through our site. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.

We want you to feel comfortable both using our website and with the privacy of your personal and confidential information that you may provide via the website.

The Serene Privacy Policy covers the collection and use of personal information that Serene collects when you are on the Serene website. This policy also covers Serene use of any personal information that Serene ’ business partners share with Serene via the website or that Serene may collect on a partner’s website.

Our policy does not apply to the practices of companies that Serene does not own or control, or to people that Serene does not employ or manage.

Our website host collects limited information about visits to www.serenehomecareservices.co.uk The information that is automatically collected and stored concerning your visit includes:
• the name of the domain from which you access the Internet
• the date and time of your visit
• the pages you visit on www.serenehomecareservices.co.uk
• your internet protocol (IP) address
• the address of the website you came from if it linked you directly to www.serenehomecareservices.co.uk
• search terms that you enter into the Serene search tool

When you visit a website, its server may generate a piece of text known as a cookie to place on your device. The cookie, which is unique to your browser, allows the server to remember specific information about your visit while you’re connected.

Serene collects limited personal information when you visit Serene website pages, when you use forms on the website, and when you request for us to contact you. Serene may also receive personal information from our business partners, when you submit a request to be contacted.
The types of information we may collect from you directly include your:
• name
• address
• email address
• telephone number
• any other personal information you voluntarily provide to us

Serene will not sell or rent your personal information to anyone. However Serene may send your personal information to other companies or people when we have your consent to share the information or we need to share your information to provide the product or service you have requested.